EVERYTHING IMPORTANT FOR YOUR STAY AT THE NATURPARKHOTEL

Current Info

 

Dear guests,
we are very happy that the hotel and restaurant business is still open for business

In order to ensure the well-being of all our guests and our team, we have worked out all the hygiene requirements of the state government in a consistent infection protection concept, so that the virus is not given a chance in our house and nothing stands in the way of your time out with us... 

We would therefore like to thank you in advance for your support in the following points:

 

 

Our Adjusted Cancellation Policy


a) when booking the non-refundable rate incl. price advantage. 
no free cancellation possible, in case of cancellation 90 % of the total price will be charged as cancellation fee

b) when booking the normal/flexible rates for the period starting 10.01.2022
free cancellation possible up to 7 days before arrival, in case of cancellation from 6 to 4 days before arrival 50 % of the total price will be charged as cancellation fee and in case of cancellation from 3 days before arrival 80 % cancellation fee (except for public holidays and holiday periods - for separate cancellation conditions see point d)

c) for bookings over public holidays (incl. 1 August) and during the following holiday periods: 25.02.-05.03.2022; 22.12.-09.01.2022  
free cancellation possible up to 28 days before arrival, in case of cancellation from 27 to 4 days before arrival 50 % of the total price will be charged as cancellation fee and in case of cancellation from 3 days before arrival 80 % cancellation fee will be charged

d) these conditions also apply in the event of changes to the number of rooms or persons, the time of arrival or departure.

e) all bookings of 4 rooms or more fall under the group provision - free cancellation possible up to 28 days prior to arrival, cancellation from 27 to 4 days prior to arrival will be charged 50% of the total price as cancellation fee and cancellation from 3 days prior to arrival will be charged 80% cancellation fee.